Pn88 takes every aspect of our members' personal data protection seriously. This document transparently explains how we collect, use, store, and protect your information — so you can play with complete peace of mind.
Important Note: This Privacy Policy describes pn88's data protection practices fully and transparently. By using our platform, you agree to the collection and use of information as described in this document.
Pn88 is an online gaming platform operating under the website pn88.vin. We understand that your trust is the most valuable asset we hold, and one of the best ways to maintain that trust is by being transparent about how we handle your personal data.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international privacy standards. Every pn88 member has the right to know exactly what data we collect, why we need it, and how we safeguard it with full care.
We never sell, rent, or trade your personal data to any third party for marketing purposes. This is a core principle we will never compromise, under any circumstances.
This policy applies to all users of the pn88 platform, including website visitors, registered users and former members whose data remains within the permitted retention period. If you have any questions after reading this document, our privacy support team is available to assist you at any time.
Pn88 only collects data that is genuinely necessary to provide a safe, fair, and responsible service to every member. We do not collect excessive or irrelevant information beyond the stated purposes.
When you register or use the pn88 platform, you provide the following information directly to us:
Each time you access the pn88 platform, our system automatically records certain technical information required for security and performance:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Mandatory — KYC & PDPA |
| Contact | Email, phone number | Mandatory — Account communications |
| Finance | Bank account number, transaction records | Mandatory — Payment processing |
| Technical | IP address, device type, browser | Security & Performance |
| Behavioural | Game history, login frequency | Responsible gaming |
Every piece of data we collect has a clear and legitimate purpose. pn88 does not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
Your identity and contact data is used to create and maintain your pn88 account, process secure logins, send important account notifications such as transaction confirmations and security alerts, and ensure you can safely recover account access when needed.
Your bank details and transaction records are required to process deposits and withdrawals quickly and accurately. pn88 ensures your funds are always sent to the correct bank account registered in your name, preventing any errors or misdirected transfers that could be costly.
Technical data such as IP addresses and login patterns is used by pn88's security systems to detect unusual or suspicious activity on your account. This includes identifying unauthorised login attempts, automated bots and money laundering activity.
Your gameplay behaviour data is used to monitor gaming patterns and identify early signs of problem gambling. This enables pn88 to offer assistance and gaming limit recommendations to members who may need support, in line with our commitment to responsible gaming.
Aggregated (anonymised) data on how members use our platform helps pn88's technical team identify performance issues, improve the user experience and introduce new features that our member community truly needs.
pn88 does not employ any automated decision-making systems that could materially affect your rights or interests without human intervention.
Pn88 does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, there are certain situations where we need to share your data with selected and trusted parties in order to fulfil our services.
To process your deposits and withdrawals, pn88 shares the necessary financial information with licensed payment service providers such as FPX, DuitNow, and recognised e-wallet providers. These providers are bound by strict confidentiality agreements and may only use your data for transaction processing purposes.
Third-party game providers that supply slot, live casino, bingo, and fish shooting game content may receive the minimum session data required to run the games correctly. This does not include your financial information or identification documents.
Pn88 will disclose your personal data to the relevant authorities if required to do so under applicable Malaysian law, court order, or directive from a recognised regulatory body. In such circumstances, pn88 will disclose only the minimum information necessary.
All third parties that receive pn88 member data are bound by strict data protection agreements. Any breach by a third party will be reported to the relevant authorities without delay.
Pn88 continually invests in the latest security infrastructure to ensure your personal and financial data remains protected against all cyber threats. Our security measures encompass multiple layers of defence that reinforce one another.
All data transmitted between your device and pn88 servers is encrypted using TLS 1.3 protocol with AES-256 encryption — the same technology used by banking institutions and governments worldwide. Sensitive data stored in our databases is also individually encrypted using unique encryption keys.
Only pn88 staff with specific authorisation may access member personal data, and only to the extent required to perform their duties. All access is logged and continuously monitored by our internal audit system. Staff passwords are subject to a strict password management policy, including multi-factor authentication.
The pn88 cybersecurity team monitors our systems around the clock using advanced threat detection tools capable of identifying and responding to intrusion attempts in real time. Independent security audits are conducted regularly by accredited third-party cybersecurity firms.
In the event of a security incident involving your data, pn88 is committed to notifying you within 72 hours of the incident being detected, in line with international best practices.
Pn88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations in Malaysia.
In accordance with anti-money laundering laws and Malaysia's financial regulations, all financial transaction records are retained for a minimum of 7 years after the transaction date. This includes deposit history, withdrawals, and betting activity within the pn88 platform.
For as long as your account remains active on pn88, all profile information and account-related data will be retained to ensure continuity of service and account security.
After your account is closed, pn88 will retain the minimum records required for legal purposes, dispute resolution, and fraud prevention for 5 years. After this period, your data will be permanently deleted or anonymised.
The pn88 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members use our platform. The use of cookies is industry-standard practice and poses no risk to your device or data.
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the pn88 platform and you may be unable to log in or use certain features properly.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by pn88. We are committed to making it easy for you to exercise these rights in a straightforward and barrier-free manner.
You have the right to request a copy of all personal data we hold about you within 21 days from the date the request is received.
If your data is inaccurate or outdated, you have the right to request that our team make corrections promptly.
You may request deletion of your data, subject to the legal retention requirements binding on pn88.
You have the right to object to the use of your data for direct marketing purposes at any time, without needing to provide a reason.
You may request your data in a machine-readable format for transfer to another service provider of your choice.
Under certain circumstances, you may request that we restrict the processing of your data while a related issue is being resolved.
To exercise any of the above rights, contact the pn88 privacy support team via email or live chat. We will respond within 14 business days from the date your request is received.
The pn88 platform is exclusively for users aged 18 years and above only. We do not intentionally collect any personal data from individuals under the age of 18.
All registration applications undergo a strict age verification process. Should we detect or become aware that data belonging to a person under the age of 18 has been collected unintentionally, we will immediately delete that data and close the associated account without prior notice.
If you are a parent or guardian and believe your child has registered on the pn88 platform, please contact us immediately so we can take appropriate action to protect your child's interests.
Pn88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, updated legal requirements, or improvements in how we protect your data. All amendments take effect immediately upon publication on this website.
For material amendments — meaning changes that significantly affect how your data is used — pn88 will send a notification to your registered email address at least 14 days before the changes take effect, giving you sufficient time to review and make decisions regarding your use of our platform.
We encourage you to review this Privacy Policy page periodically. The date of the last update is always displayed at the top of this page for your reference.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how pn88 handles your personal data, our team is ready to assist you at any time.
Typical response time: within 14 working days from the date the request is received. For urgent security matters, we respond within 24 hours.
A privacy policy is not just a document on a website — it is a daily practice we implement wholeheartedly for each of pn88's more than 100,000 members in Malaysia.
Every byte of data travelling between your device and pn88 servers is encrypted with TLS 1.3 and AES-256 — the highest encryption standard available today, equivalent to that used by Malaysia's leading banks.
Your pn88 account is protected with two-factor authentication (2FA), ensuring that only you — and only you — can access your account even if your password is compromised by a third party.
Pn88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. Our internal compliance team monitors all privacy law developments to ensure our practices remain current and in line with the latest regulations.
We only collect data that is genuinely necessary to provide our services. No unnecessary personal questionnaires, no precise location data collection, and no tracking of your activity outside the pn88 platform.
Independent cybersecurity firms conduct regular penetration testing and security audits on pn88's systems. The results of these audits are used to continuously strengthen our defences before any vulnerabilities can be exploited.
In the event of any security incident involving your data, pn88 is committed to notifying you within 72 hours. We will never conceal any data breach that may affect your interests.
Join over 100,000 Malaysian members who have trusted pn88 as their preferred online gaming platform. Industry-leading encryption, guaranteed privacy, and the best gaming experience.